IT Manager

I’m excited to be partnering with a leading organisation in Cambridge as they look to appoint an IT Manager. This is a senior, hands-on role within a well-established IT function, combining leadership responsibility with day-to-day technical delivery across a complex, multi-site environment.
 
Key Responsibilities

• Act as a senior escalation point for complex infrastructure, server, and network issues
• Lead day-to-day IT operations, ensuring reliable and high-quality service delivery across multiple sites
• Support the delivery of IT strategy, translating objectives into practical plans and improvements
• Oversee infrastructure, systems, and cyber security across the organisation
• Drive service improvement, technical standards, and operational consistency
• Deliver and support infrastructure projects including upgrades, migrations, and enhancements
• Maintain a hands-on approach, supporting users and resolving technical issues where required
• Line manage and develop the IT team, promoting high standards and collaboration

 
Experience Required

• Proven experience in a hands-on IT Manager or senior infrastructure role
• Strong Microsoft ecosystem experience (Windows Server, Active Directory, Microsoft 365, Azure)
• Broad infrastructure knowledge including networking, Wi-Fi, firewalls, servers, and cloud platforms
• Experience supporting or delivering cyber security best practices (patching, backups, resilience)
• Ability to balance strategic thinking with operational delivery
• Experience managing or mentoring technical teams
• Strong stakeholder communication skills across technical and non-technical audiences
• Experience working in a multi-site or complex environment

 
Requirements

• Able to work 5 days per week on-site in Cambridge
• Willing to undergo enhanced background and vetting checks

 
Why Apply

• Senior, broad-role IT position with both leadership and hands-on responsibility
• Opportunity to influence infrastructure, operations, and ongoing improvement
• Complex, well-resourced technical environment
• Strong benefits package including enhanced pension, generous holiday, and on-site facilities
• Long-term, stable environment with real ownership and impact