ACE Cultural Tours

Introduction

We're delighted to be working with ACE Cultural Tours, to help them recruit their Financial Controller.

Stapleford Granary is a study centre for arts, design, music and culture. The formerly derelict range of farm buildings has been sensitively converted into a number of beautiful spaces including the Granary Hall, Café, and Foyer, art studios, seminar and meeting rooms and also office space for ACE Cultural Tours. The site attracts around 50,000 visits a year to concerts, art classes, educational activities and to a beautiful coffee shop.

The Association for Cultural Exchange is a Cambridge-based educational charity, founded in 1958 by Philip Brooke Barnes. It seeks to encourage and develop cultural understanding, both within the UK and internationally.

Philip developed two passionate and enduring convictions. The first was the importance of education in encouraging cultural relations and international understanding. The second was in the value of lifelong learning, without limits on access or age.

About

"ACE are excellent in every way. They look after their customers extremely well and run interesting and well-organised tours. I have travelled with them many times, and will do so again."
The leadership team
The ACE Cultural Tours team dedicates itself to the smooth running and operation of a wide array of tours across the whole range of ACE destinations. They are responsible for the whole ACE journey from the conception of a tour through ensuring customer information packs arrive on time to the organising of flights and hotels. Their office teams support customers at every opportunity and ensure a smooth tour experience.

Paul Brooke Barnes - Managing Director of ACE Cultural Tours

Paul is Managing Director of ACE, a company that his father, Philip, founded in 1958, and which still retains its family nature. Paul had the vision to develop the Stapleford Granary site into what it is today and has been with the organisation since 1992. He has a wealth of travel experience.

The leadership team includes:

Mark Sanders - Director
Richard Tarrant - Head of Commercial
Ruth Hawkins - Financial Director
Samuel Dowsett - Head of Sales, Marketing and Systems
Jane Horgan - Head of Product
As a registered charity, The Association for Cultural Exchange has a trustee board with wide-ranging experience and is Chaired by Mark Sanders.

Location

The offices are based in pleasant offices in converted farm buildings at Stapleford Granary, approximately 4 miles south of Cambridge city centre.

Finance Controller

This is an exciting time to join ACE Cultural Tours and influence the organisation's growth.

The role heads up the in-house finance function for ACE Cultural Tours and the Association for Cultural Exchange (including its subsidiary Stapleford Granary). It involves producing monthly management information, managing all aspects of financial liaison with trade associations including quarterly returns and annual applications, and a number of statutory returns. 

The Financial Controller has a strategic role and is responsible for financial planning and guiding the senior management team, working together to optimise the company's growth. Within a small team, the role will also require line management of a finance assistant and hands-on control of the bookkeeping and other financial systems.

The Financial Controller will report to the Managing Director of ACE Cultural Tours.

This role will be for 4 days (30 hours) per week.

Main responsibilities
Monthly management accounting

  • Produce monthly management accounts in an agreed format and timetable for three entities.
  • Produce monthly operating statistics

Budgeting and forecasting

  • Develop and produce annual and long-term financial budgets to inform the financial strategy of each company and which meet the needs of internal staff and external stakeholders.
  • Compare forecasts with actual income and expenditure and report on variances.
  • Close liaison with each senior management team in order to identify opportunities for growth and enhance profitability.

Profit reports

  • Ensure Tours profit reports are populated with tour costs and income and regularly reconciled.
  • Ensure profit reports are completed so that accurate information is available to support monthly management accounts.
  • Provide margin reports for Café & Bar sales and to assist with business development proposals.

Line management

  • Support the development of the Finance Assistant and assist them to carry out their responsibilities in an efficient and timely manner.
  • Some bookkeeping tasks will have to be undertaken at peak periods.
  • Overall responsibility for ledgers.

Year-end accounts to trial balance 

  • Maintain systems which enable quick and accurate compilation of accounts at year end to trial balance. 
  • Be able to demonstrate the accuracy and completeness of figures to internal directors and external auditors.

Travel trade reporting

  • Complete and submit returns to travel regulatory bodies including the Civil Aviation Authority and ABTOT on a quarterly basis.
  • Complete annual trade license renewals and provide information for bonding obligors.

Regulatory compliance 

  • Review and approve Statutory accounts for three entities including consolidated accounts.
  • Complete and submit quarterly VAT returns for the Group including TOMS and partial exemption calculations.
  • Exploitation of VAT opportunities and management of any potential disputes.
  • Review of Corporation Tax computations.
  • Annual Audit and Auditor relationship management.

Finance overview of the Association for Cultural Exchange Limited

  • Agree required financial oversight of the Association with senior staff of the charity and Chair of Trustees and ensure agreed procedures are implemented to a timetable.
  • Complete and submit Charity accounts and annual returns.
  • Provide Information to support fundraising objectives.

Financial management 

  • Manage and administer all banking procedures.
  • Manage and administer all foreign currency requirements.
  • Assist with the foreign exchange buying strategy, monitor purchases and use of foreign exchange and contribute to discussions on improved strategies.
  • Cashflow management including maximising returns from available cash.

Reporting to management meetings 

  • Compile and deliver financial reports for monthly management meetings.
  • Report at quarterly Trustee meetings.
  • Liaison with Trustee Finance Committee.
  • Recognise and suggest improvements which could impact positively on the financial wellbeing of the company.

Payments

  • Liaise with staff to establish guidelines for supplier contracting and payment terms.
  • Ensure payment of invoices can be managed reliably and efficiently within the finance area. 
  • Payment approvals.

System development

  • Management and review of financial systems.
  • Assist with the development of new systems and reports of financial information. 

Payroll

  • Manage changes to payroll for ACE Cultural tours.
  • Manage PAYE payments to HMRC.
  • Produce annual P11d returns.
  • Pension scheme management.

Additional responsibilities

  • Contributing ideas to company meetings both from a financial and commercial perspective.
  • Manage local business rates and report building changes to the Valuation Office Agency.
  • Occasional travel in the UK and abroad to learn more about products at first hand.

Essential skills

  • Accounting qualification – ACA/ACCA/CIMA.
  • Experience in a commercial environment.
  • High level of accuracy and attention to detail.
  • Ability to complete tasks to an agreed timetable.
  • Flexible and adaptable to evolving business challenges.
  • Good verbal and written communication skills.
  • Ability to use all appropriate IT systems. The accounting software used is Sage 200.
  • Excellent knowledge of Excel.

Attributes

  • Confident and enthusiastic approach.
  • Self-motivated, positive, resourceful and professional.
  • Confidential and discreet.
  • Able to work with a high degree of autonomy but know when to request help.
  • Ability to motivate, coach and develop finance team.
  • Desire to work with colleagues to produce positive outcomes and improvements.
  • Calm, constructive and focused under pressure.
  • Conscientious.
  • Quick learner.


Additional information

Disclosure and Barring Service checks may be required before the post holder accompanies tours.

The post holder will benefit from a competitive salary and after a qualifying period, company contributions into a group's pension scheme. Leave entitlement is 25 days per year and 8 public holidays for full-time staff.

Normal working hours are 0900-1700 Monday to Friday with 30 minutes lunch break.

Creative Marketing Coordinator

ACE Cultural Tours is looking for a Creative Marketing Coordinator to join our team – this is an ideal
opportunity for an enthusiastic individual who is passionate about educational travel, culture and the arts. The postholder will be responsible for developing and executing compelling campaigns across multiple channels, ensuring the promotion of our unique cultural tours resonates with diverse audiences.

This is an exciting but challenging role, combining creative and technical skills for someone who is
passionate about travel, culture and communication. As part of the Marketing team, you will work on a
variety of projects for ACE Cultural Tours to raise awareness of our tours and events.

You will work closely with the Head of Marketing to help facilitate the delivery of the marketing strategy to reach the company’s business objectives. This role involves assisting in the creation of marketing
materials, supporting digital and print campaigns, and ensuring consistent messaging. Strong
organisational skills, creativity, a strong understanding of marketing techniques and the ability to meet
deadlines are important for success in this position. It’s an excellent opportunity for someone looking to grow their marketing skills and experience in a dynamic environment.

We are a small team, so you will need to be able to assist in creating promotional materials, show an
aptitude for managing multiple tasks and projects simultaneously and producing high impact digital
content.

Main Responsibilities

  • Content creation - assist in the production and distribution of marketing materials, including video,
    photography, social media, web content, and digital advertisements.
  • Advertising campaigns - support the planning, design, and execution of printed and digital advertising campaigns.
  • Brand management - help maintain the company’s brand and ensure consistency across all marketing channels and materials.
  • Performance tracking - help monitor and analyse the performance of marketing initiatives using established metrics and KPIs.
  • Reporting - contribute to gathering and analysing data to create reports that support marketing decisions.
  • Analysis - assist in analysing marketing research for trends and patterns.
  • CMS - maintain and update website content using the company’s content management system (CMS).
  • Team collaboration - work closely with other team members to support various marketing initiatives and projects.

Essential Skills

  • Marketing acumen - a good understanding of basic marketing techniques and principles.
  • Digital marketing experience - familiarity with SEO, SEM, email marketing, social media advertising and content marketing.
  • Creativity - ability to contribute creative ideas that engage target audiences and support marketing objectives.
  • Adaptability - willingness to adapt to evolving market trends and business needs.
  • Communication and collaboration - strong verbal and written communication skills, and the ability to work effectively with team members across different departments.
  • Campaign support - experience assisting with campaign development that helps differentiate the brand.
  • Customer-centric mindset - understanding of customer behaviour and the ability to contribute to campaigns that meet customer needs.
  • Flexibility - ability to adapt to changing market conditions and business priorities.

Qualifications and Experience

  • Educated to degree level in a relevant field.
  • Prior experience in a marketing role.

Personal Attributes

  • Quick learner willing to develop new skills.
  • Creative and literate.
  • Self-motivated, positive and professional.
  • Good time management with an ability to schedule and prioritise.
  • Care and attention to detail.

Application process

For further information, contact Kathryn Van Wyk.